What is Kuji all about?
Kuji (くじ) means lucky draw! If you had walked along the streets of Akihabara in Japan you will notice several anime related shops holding such events. They are mostly anime themed! It is a sure-win event where you just pay the price of one ticket and see what merchandise you won!
What does this website do?
It provides a platform for you to purchase your tickets. Once order is confirmed with payment, we will open your tickets live on Facebook!
Do I need an account to place orders?
Please note that it is compulsory to create an account before you can play.
How many tickets can I purchase for a Kuji?
There is no limit on how many tickets you can purchase.
How is the game being played?
Can I get a refund/exchange for unused points/tickets I bought?
Please note that we strictly do not perform refunds or exchange of Kuji tickets, regardless of ANY reasons provided, due to the nature of the game. We seek your understanding in this matter.
Can we buy Kuji tickets before Live?
Yes, you are encouraged to order tickets before the Live event as it helps us with our work flow! All tickets are available to purchase as long as there is stock available. For kujis that have not arrived yet, we will notify you when the kuji is here and when we will be opening your tickets.
Can we still order tickets when the Kuji commerce?
Yes, you can head to the website during Live event to purchase. Please order the tickets during Live event and proceed to make payment.
What are the payment methods accepted?
For customers residing in Singapore, we accept PayLah!, PayNow as well Bank Transfers. (Bank Transfers only before the start of the Live.)
We accept credit card for customers residing outside of Singapore
How to I pay by Bank Transfer?
Please transfer the funds to 199-04923-2 POSB Savings and email us at firstname.lastname@example.org immediately with evidence. We will verify payment within 48 hours. Option only available when Live has not started. If you have transfered when we are Live, we will open your tickets during the next Live event.
How do I pay by PayLah!, PayNow, PayAnyone?
Delivery and Shipping Questions
How do we arrange for our items to be shipped? [SINGAPORE AND OVERSEAS]
Kindly email us, or PM us on Facebook. The key is to stay in communication with us so we can understand your needs better.
What about shipping outside of Singapore? [OVERSEAS]
We prioritise shipping cheaply instead of shipping safely, please let us know in advance if you wish us to pack safely instead.
What are the methods of shipping? [SINGAPORE]
I want to know more about Park N Parcel [SINGAPORE]
I want to know more about Normal Mail [SINGAPORE]
I want to know more about Smart Pac [SINGAPORE]
I want to know more about Courier [SINGAPORE]
I want to know more about MRT Station Meetup [SINGAPORE]
- Kindly email or PM us on Facebook to book the delivery date, time and station at your convenience